State Farm® Insurance Agent Matt Crespin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Derek Covin
August 7, 2025
5
out of
5
rating by Derek Covin
"Eric and the team at State Farm are fantastic. I had a great experience based on their great customer service. I recommend the team to anyone out there seeking auto or home insurance coverage."
We responded:
"Thank you for your review, Derek! I'm happy to hear that Eric and the team provided you with such a great experience. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Sioux Prince
July 31, 2025
5
out of
5
rating by Sioux Prince
"We recently found that we needed to change insurance companies. Eric was very helpful in providing us with the necessary information and steps to make this move very easy. Sioux and Richard Prince"
We responded:
"Thank you, Sioux and Richard, for sharing your experience! I'm happy that Eric was able to assist you with the transition and provide the information you needed. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Beth Egan
July 28, 2025
5
out of
5
rating by Beth Egan
"Dealing with the Matt Crespin team is always a pleasure! They answer the phone and make you feel as if you matter not just a number!"
We responded:
"Thank you for your review, Beth! I'm happy to hear that our team makes you feel valued and appreciated. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
Carol
July 25, 2025
5
out of
5
rating by Carol
"The best customer service ever ! I have trusted my homes and vehicles with them for at least 20 years! Professional and courteous!"
We responded:
"Thank you for your review, Carol. I'm happy to know that you've had such a positive experience with us over the years! Your trust in us for your insurance means a lot. Let us know if there's anything else we can assist you with!"
John Jacobs
July 22, 2025
5
out of
5
rating by John Jacobs
"Matt and his team are always professional, friendly and respond to requests immediately! Very satisfied with their group!"
We responded:
"Thank you for your review, John! I'm happy to hear that you find our team professional and friendly. We strive to respond promptly to all requests. Let us know if there's anything else we can assist you with!"
steven markland
July 11, 2025
5
out of
5
rating by steven markland
"Phone conversations with Eric Cleveland were precise and efficient. We accomplished our goal quickly and simply. We were happy with the quote so we said, Let’s do this!"
We responded:
"Thank you for your review, Steven! I'm glad to hear that Eric provided precise and efficient service during your phone conversations. It's great to know you were satisfied with the quote and ready to move forward. If you need any further assistance, feel free to reach out!"
J Scott Kasteler
June 18, 2025
5
out of
5
rating by J Scott Kasteler
"Service is great"
We responded:
"Thank you, J Scott Kasteler! I'm happy to know you find our service great. We’re always here to assist with any insurance needs you may have. Thanks for choosing us!"
Jack Tristero
June 10, 2025
5
out of
5
rating by Jack Tristero
"I dealt with Debbie Manelli and she was extremely patient and extremely kind. I was about to spend $50 for 6 months of coverage when I only needed 3 or 4 days. Debbie took the time to figure out the best option that would still protect me, without wasting $50. She genuinely cared and is a genuinely good person. You can't do better!"
We responded:
"Thank you, Jack, for sharing your experience! I'm happy to hear that Debbie was able to assist you with such care and attention. It's great to know she helped you find the right coverage without unnecessary costs. We’re always here to help with any future needs!"
Brian Holm
June 10, 2025
5
out of
5
rating by Brian Holm
"Very prompt and courteous in their service."
We responded:
"Hey, Brian! Thanks so much for letting us know that our service was prompt and courteous. Let us know if there's anything else we can assist you with!"
Kori Russo
May 20, 2025
5
out of
5
rating by Kori Russo
"I’ve been with State Farm for a long time. They have great communication and they reply to your questions or concerns quickly. I highly recommend them!"
We responded:
"Thank you, Kori, for your kind words and for being a loyal part of our State Farm family! I'm glad to know that our communication and responsiveness have met your expectations. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out."
dad 100
May 9, 2025
5
out of
5
rating by dad 100
"My mother has been a client of Matt for many years and she has always gotten top notch service. She is getting older now and is winding down her business with State Farm. Even so they are as helpful as ever and Kirsten and Debbie always go the extra mile to make her feel valued as a customer."
We responded:
"Thank you for sharing your thoughts! I'm glad to know that your mother has consistently received excellent service over the years. Kirsten and Debbie are truly dedicated to making every customer feel valued, and I'm grateful for their commitment. If there's anything more we can do as she transitions, please don't hesitate to reach out."
Landon Beck
May 2, 2025
5
out of
5
rating by Landon Beck
"Very responsive and helpful staff. Very helpful and insightful. Would definitely recommend."
We responded:
"Thank you, Landon, for your kind words! I'm happy to know that our team's responsiveness and helpfulness made a positive impact. Your recommendation means a lot to us. If you have any questions or need assistance in the future, feel free to reach out!"
Christine Hanaki
April 22, 2025
5
out of
5
rating by Christine Hanaki
"I just had an emergency to retrieve documents from State Farm for my mortgage company. I called and spoke to Kirsten Mcneely and she provided the information I needed within minutes. 10 stars for her kindness, knowledge and customer service. She saved the day."
We responded:
"Thank you, Christine, for sharing your experience! I’m glad to hear that Kirsten was able to assist you promptly and effectively. We truly appreciate your kind words. If you ever need anything else, feel free to reach out to our office."
luke bundy17
April 3, 2025
5
out of
5
rating by luke bundy17
"Responsive and proffesional. I really enjoy working with Eric Clevand."
We responded:
"Thank you, Luke, for sharing your experience! I'm glad to hear that Eric's responsiveness and professionalism made your experience enjoyable!"
Robert May
March 26, 2025
5
out of
5
rating by Robert May
"This agency always does a great job for me. Today I requested insurance for 2 replacement vehicles. Debbie worked with me, got everything done and paperwork emailed to me. She is very professional and pleasant to work with and takes the time to fully understand the client's needs. I highly recommend Debbie and the Crespin agency."
We responded:
"Thank you, Robert, for your wonderful feedback! I'm glad to hear that Debbie was able to assist you with your insurance needs. Her professionalism and dedication to understanding your needs are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Joe Locurto
March 20, 2025
5
out of
5
rating by Joe Locurto
"We needed renters insurance for a new property in Arizona and Eric Cleveland worked the new policy on the phone with my wife. He also located our Autopay set up for our current insurance policies and attached the billing. Super service. Will be transferring all policies after making move from Utah to Payson, Arizona."
We responded:
"Thank you, Joe, for sharing your experience! I'm happy to hear that Eric was able to assist your wife with setting up the insurance and managing your Autopay. It's fantastic to know you're considering transferring all your policies with us. If you have any questions or need further assistance as you make your move, feel free to reach out. We're here to help!"
Bill Nevin
March 19, 2025
5
out of
5
rating by Bill Nevin
"Matt and his team are very responsive to any questions or concerns. State Farms offers terrific customer service!!!"
We responded:
"Thank you, Bill! I'm glad to know that you appreciate the responsiveness and customer service provided by our team. We're here to help with any questions or concerns you may have. Feel free to reach out anytime!"
Celeste Ruppelt
March 12, 2025
4
out of
5
rating by Celeste Ruppelt
"Matt and his team have been very helpful with our renewal. Prices are going up all across the board, but our local State Farm office is still offering coverage for our area. Kudos to Debbie for picking up on some details, that had not been noticed. Yes, the premium is going up both because of increases the replacement costs, and an additional price adjustment, but what a blessing to not have to shop for another insurer."
We responded:
"Thank you, Celeste, for your feedback! I'm glad to hear that our team, especially Debbie, was able to assist you with your renewal and catch those important details. We understand the challenges with rising premiums and are committed to providing coverage that meets your needs. If you have any further questions or need assistance, please feel free to reach out to our office. We're here to help!"
John Adamczyk
March 12, 2025
2
out of
5
rating by John Adamczyk
"I was told I needed to make the first payment, so that would help speed up the process of getting approved. Well about ten days later I was told that I would need to cut back my trees and that I would have to remove the wood slats from my back deck because they were made of wood, and no wood can be attached to the home. But the deck is wood, and that's ok?? So I told Eric , to forget it. Now today I am told that the $122.50 I gave him will be reduced to $83.79 because I was covered for 12 days. So I say don't send money until you are approved. A lesson learned."
We responded:
"Hi John. I'm sorry you are not real happy with your experience. Unfortunately if we were providing coverage they charge for those days. If you still had other coverage in place we may be able to help remedy that charge though. The wildfire risks have become more challenging lately though for sure. I understand your frustration. Let me know if I can help at all and thank you for the opportunity to help this far. "
Bret Aldieri
February 24, 2025
5
out of
5
rating by Bret Aldieri
"Matt has a great team that provides excellent customer support."
We responded:
"Thank you, Bret, for your wonderful feedback! I'm happy to know that our team has provided you with excellent customer support. We're here to assist you with any insurance needs you may have. Feel free to reach out anytime!"
Thomas B.
February 19, 2025
5
out of
5
rating by Thomas B.
"I called about fraud loss and identity restoration. Kirsten pulled together the information and emailed it to me within the hour. I am very happy with the timely and professional conduct at Matt's office."
We responded:
"Thank you, Thomas, for sharing your experience! I'm glad to hear that Kirsten was able to assist you promptly with your concerns. Our team is dedicated to providing professional and efficient service, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, please feel free to reach out to our office."
Chase Lauritsen
February 19, 2025
5
out of
5
rating by Chase Lauritsen
"Eric Cleveland at Matt Crespin’s State Farm office has been very helpful and transparent in helping us navigate securing home insurance for our home. Eric kept an open line of communication with us the entire time. I’d recommend him for your insurance needs."
We responded:
"Thank you, Chase, for sharing your experience! I'm glad to hear that Eric was helpful and transparent in assisting you with your insurance needs. Keeping open communication is something we value greatly. If you have any more questions, feel free to reach out anytime."
Annie M
January 23, 2025
5
out of
5
rating by Annie M
"Matt Crespin and his staff are very professional, kind and helpful. They are always prompt in getting any policies set up or changes made. I will continue to use their office for my insurance needs."
We responded:
"Thank you, Annie, for your wonderful feedback! I'm glad to know that you find our team professional, kind, and helpful. It's great to hear that our prompt service in setting up and adjusting policies meets your expectations. We look forward to continuing to assist with your insurance needs. If you have any questions or need further assistance, feel free to reach out to our office anytime!"
Jeff Dean
January 20, 2025
5
out of
5
rating by Jeff Dean
"Matt and his team have never let me down in over 8 years of continuous service, and are consistently updating me on any changes to my policy and coverages, good or bad. They are expedient in their responses to my inquiries, and competent in the execution of their duties. Above all, they are friendly and compassionate. I could not ask for a better agent and team to handle my family's insurance needs."
We responded:
"Jeff, I'm so happy to know that you've been satisfied with our service for over 8 years! It's wonderful to hear that our team's efforts in keeping you informed and responding promptly have been appreciated. We strive to be both competent and compassionate in all we do. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for your continued trust in us!"
Chad Jackson
January 8, 2025
5
out of
5
rating by Chad Jackson
"Speedy service"
We responded:
"Thank you, Chad, for your 5-star review! I'm glad you appreciated the speedy service. If you have any questions, feel free to reach out to our office."