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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Walker

March 22, 2024

1  out of  5 rating by Susan Walker
"Do not go with State Farm for home owners insurance or anything! I had been with State Farm for over 30 years. After turning in a hail damage claim for my Roof, I was cancelled. I was given a 30 day notice of cancellation. 30 years plus and only 30 days? Also had auto with them, no at fault accidents ever and life insurance and still ticking. State Farm is not a good neighbor anymore. After cancellation it was hard for me to get new insurance as it puts you in a risk pool and rates sky rocket. I know many people in Payson that have had no problems after claims with other companies and keep hearing "State Farm is the worst"! This is not against Matt. State Farm pulled out of Cali and they're pulling out here in Payson not writing new policies for anyone backed to national forest. It's not just me. A friend of mine was also was cancelled after a car accident claim. Another friend told me he was threatened by State Farm after his wife came out after shopping at Walmart to find her car was damage. It wasn't her fault, but was told by State Farm after attempting to turn in a claim "you could fix it yourself or we are going to raise your rates". He's switching carriers too. Do NOT insure with State Farm!"
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Aaron Witte

October 3, 2023

5  out of  5 rating by Aaron Witte
"Matt is very likable man and he knows a lot about Statefarm."
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Tony Castaneda

August 18, 2023

5  out of  5 rating by Tony Castaneda
"With Eric’s magic, he saved me $153 per month. Good bye liberty mutual! What’s the hurt in contacting Eric to see what he can save you.. unless you don’t like saving money!"
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Shannon Stapley

June 20, 2023

5  out of  5 rating by Shannon Stapley
"We were having a hard time getting insurance on a cabin and someone recommended Eric to us and he went above and beyond to get us the best rate possible. He was professional and courteous and made it so easy."
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Carmelita LuchaVia

June 8, 2023

5  out of  5 rating by Carmelita LuchaVia
"Working with Eric was great!! I was purchasing a new vehicle and the entire situation fell through. Eric was patient and helpful when I found the perfect vehicle. It’s great to have someone support you when dealing with insurance and car buying."
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K Cruz

April 25, 2023

5  out of  5 rating by K Cruz
"Such a great experience working with Eric today. Was able to switch from Geico. Get a better policy and save money! Not to mention hang out with cool people. Very happy I made the change and you ought to too 😉"
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Amy C

February 16, 2023

5  out of  5 rating by Amy C
"We saved more than $1000 a year when we moved our policies over to Matt."
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Bryan Lewis

September 6, 2022

5  out of  5 rating by Bryan Lewis
"I have done business with them for years. Very friendly, helpful people."
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Rick A

June 28, 2022

5  out of  5 rating by Rick A
"Just did my yearly check up and found that State Farm Insurance automatically ups your rebuild value at no extra cost. I was looking at other insurance companies, but I wouldn't get the great discounts that I get from State Farm."
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watson1245 Smith

June 4, 2022

5  out of  5 rating by watson1245 Smith
"Very knowledgeable and upfront with the differences between our insurance in Illinois vs Arizona- very happy to have an agent who cares. Great company- great agent - great staff!"
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Laura Papesh

June 4, 2022

5  out of  5 rating by Laura Papesh
"Matt is very knowledgeable,and his customer service is outstanding!! Matt always returns my calls in a very timely matter. I would recommend and have Matt Crespin/State Farm represent all my family and friends!!! Thank you Matt for all you do !!"
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Dhyana Rose

June 3, 2022

5  out of  5 rating by Dhyana Rose
"If you are looking for a stellar insurance agent, give Matt Crespin a call at State Farm! He was not only kind, personable, and professional, he was very knowledgeable with everything he could offer me. He was, above all, extremely patient with my many questions and made sure I was clear about the answers he gave. Patience has seemed a rarity in many companies lately. You will be more than delighted to work with Matt and I couldn’t recommend him more highly! And kudos to his staff as well, as they are extremely helpful and patient also!"
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May 1, 2022

5  out of  5 rating by Anna
"Best staff!!"
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Antoinette Brown

April 24, 2022

5  out of  5 rating by Antoinette Brown
"Very Very Outstanding Company. If I have a problem I call and they take care of it right then and there. Wonderful People to work for You. Thank You to All of You"
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Phil Hopkins

May 16, 2021

5  out of  5 rating by Phil Hopkins
"They're doing an awesome job for my clients!"
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Byron Haught

September 30, 2020

5  out of  5 rating by Byron Haught
"Debbie has helped me and does an amazing job"
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Alyssa Anderson

July 27, 2020

5  out of  5 rating by Alyssa Anderson
"State Farm is a top notch insurance company. You get what you pay for when it comes to product and service, especially at Matt's office. Everyone is very knowledgeable and friendly here. I highly recommend this office! Check it our for yourself you wont be disappointed!"
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Don Zepp

July 27, 2020

5  out of  5 rating by Don Zepp
"Switched from Farmers insurance to State farm insurance and I have never regretted it. Matt and his staff are real true professionals and good listeners to all your needs. I would recommend anybody to give them a try and find out for yourself."
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sheila zepp

July 27, 2020

5  out of  5 rating by sheila zepp
"These people are so friendly & outgoing! They are right on top of things! Matt & his agents know what they are doing! Alyssa & Debbie are so professional & really understand what your needs are! My husband & I are so happy we switched to Matt Crespin State Farm Insurance!!"
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Andrew Devito

February 9, 2020

5  out of  5 rating by Andrew Devito
"I switched from Farmers to State Farm and saved over $150 dollars a month! The staff is courteous and the claim I had to place after my my new car got hail damage was handled professionally! I have no complaints at all. Matt runs a great team!"
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Edna Welsheimer

January 11, 2020

5  out of  5 rating by Edna Welsheimer
"Matt was so honest when we checked on a quote for insurance. If he can help you save he try's. But if he can't he tells you strait. He is reputable and we recommend him and his services."
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Debbie Manelli

January 10, 2020

5  out of  5 rating by Debbie Manelli
"Matt became my agent when the previous agent retired. Best thing that ever happened to me!! He really does care about his clients and their needs. Now I have the pleasure to work for him and have for more than 4 years. He really is the best!!!"
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Terry Crespin

January 10, 2020

5  out of  5 rating by Terry Crespin
"Matt is great. He is always available to answer any questions that come up and he was able to beat our former company's costs. The couple of claims we have had to make were handled quickly and fairly."
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Jamie Radleigh

January 9, 2020

5  out of  5 rating by Jamie Radleigh
"Matt and his team are awesome!! I switched over to him when I moved so I had a local agent and he made sure to go over everything I had to make sure I understood what I was covering and that I wasn’t over insured. I emailed him a question and he called me right away to explain it and get me the correct coverage I was looking for for something else as well. Anthony explained the best and easiest way to make a claim and Debbie is always such a joy when I stop in! Definitely recommend Matt and his team!"
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Preston Stage

January 9, 2020

5  out of  5 rating by Preston Stage
"When it come to Insurance, Look no further Matt Crespin is the guy you want!"